no registation device

[vasek@ostravak.com]

Hi, when i scan qr code on my samsung a51, app show me only please wait... and i dont show this device in device list.
Mayby some problem with android 10?
On samsung s8 is all ok.

Pls help me

[admin]

Hello,

please reinstall the app and try to login normally with your account credentials and see if that works.

Kevin

[vasek@ostravak.com]

I try it but no effect. still show me "Please wait..."

[admin]

Hello,

can you write an email to the support (kevinsiml[at]googlemail[dot]com) with screenshots of the way you register your the device!

1. Screenshot of Login
2. Screenshot of allocation device name
3. Screenshot of waiting screen

Thanks Kevin