Priority 2 Notification not working on Android

[admin]

What Android Version runs on your device!

If you only receive incoming messages once you open the app, the reason for this behavior could be:

1.) the app isn't allowed to run in the background
2.) the apps isn't allowed to transmit data in the background

Device-specific troubleshooting

1.) First, select “Disable power restrictions” (if available)
2.) “Enable background data” (if available), and follow the on-screen instructions

If the problem persists and you use a device by one of the listed manufacturers, please follow these device-specific steps:

General troubleshooting

Restart device: First, reboot your phone.
Check connectivity: Make sure that your device is connected to the Internet. Navigate to “Android settings > Wi-Fi > Advanced”, and set “Keep Wi-Fi on during sleep” to “Always”.
Review app notification: In “Android settings > Sound & notification > App notifications > All apps > Pushsafer”, “Treat as priority” must be enabled and “Block all” disabled.
Disable “restrict background data”: First, navigate to “Android settings > Data usage”, press the menu button, and make sure that “Restrict background data” is disabled. Then, tap on “Pushsafer” in the list, and make sure that “Restrict background data” is disabled. Repeat this process with “Google Play services”.
Deactivate Android’s Battery Saver mode or add Pushsafer to exclusion list: Turn off your device’s Battery Saver mode, or add Pushsafer to the exclusion list: In Android settings, navigate to “Battery > Battery optimization > All apps”, scroll to “Pushsafer”, and select “Don’t optimize”.

Please also note:

Data Saver in Android 7 and above: If Data Saver mode (in Settings > Network & Internet > Data Usage) is turned on, “Unrestricted data access” must be turned on for Pushsafer (in Settings > Network & Internet > Data Usage > Unrestricted data access > Pushsafer).
Force-quitting Pushsafer: If you forcibly quit Pushsafer in the App Manager, you won’t receive push notifications until you reopen the app.
Third-party applications: System-optimization apps by third-party developers can interfere with Pushsafer. If you use anti-virus, battery-saver or similar apps, please temporarily deactivate them for testing purposes, or add Pushsafer to the apps’ exclusion lists.
Delays on Android 6 and above: On Android 6 and later, push notifications will be delayed by a few minutes if your device is stationary for a certain amount of time. This is due to Android’s Doze Mode, which significantly reduces power consumption during standby.
Polling: If Polling is activated in Pushsafer > Settings Troubleshooting, notifications of incoming messages will be delayed (depending on the selected interval).

Kevin

[admin]

Hello, Hallo,

scheint alles OK zu sein!
All seems OK!

Ich werde heute nochmal nachschauen, woran das liegen könnte und hier posten.
I will still look today, why this could be and post here.

Kevin

[admin]

Your are sure to have no third-party applications installed!

third-party applications: System-optimization apps by third-party developers can interfere with Pushsafer. If you use anti-virus, battery-saver or similar apps, please temporarily deactivate them for testing purposes

Kevin

[admin]

Hi again,

please also try to set the option force-start = on as described here

https://www.pushsafer.com/en/changelog

Third point.

Kevin

[admin]

Hi again,

i did some changes to the Google FireCloudMessaging payload data!
Hope this fix your issue! Please leave a feedback!

Kevin

[admin]

GREAT!!!