Pushsafer.com Board / Forum

Hello,
i get following messagge when i try to send an notification to my Android device.

Undeliverable - Your message has been transmitted to the respective server (Apple, Google, Windows) successfully, but the notification was not delivered to your device.

The permissions would be set that every point is OK.
I tried to use de Webinterface from my account and Email to my API address but nothing works.
I have allready tried to reinstall the app and reconnect the deveice to my account.
One thing is a little bit strange. I dont need to login to my account on de deveice after delete every data and reinstall the app.
For a test a have connected prallel a iPhone, this is working with no problems.

In the history on the deveice i see the message after a refresh, but i dont get any notification.

Device: OnePlus12 with Android 15 and pushsafer-App 3.5.4

Can anyone help me with this issue?

Best Regards,
Christian

Hi,

please check this faq entry:
https://www.pushsafer.com/de/faq#answer32

Best Regards
Kevin

Hello Kevin,
this settings from FAQ i have already set it.

Best Regards
Christian

zeiseiwogn wrote: ↑

10. Jun 2025, 17:16

Hello Kevin,
this settings from FAQ i have already set it.

Best Regards
Christian

I will check the issue! After fixing i provide an update!

Thanks Kevin

hi ,
i had the same problem today 6 guest in my group did not receive the notification
could you check it out?
is there an answer from google that we can see where is the problem?

thanks
Ulgrif