Alert sound defaulting to buzzer from selected alert sounds on IOS

[DaveDave]

After years of flawless service, today my IOS devices have started playing the loud Horn (Alarm 4) sound instead of my previously selected chime and doorbell alert sounds.

I use E-mail Aliases for simplicity's sake.

Has something changed or is this a temporary glitch in the system?

What I do should I do to get my chime and doorbell alert sounds back?

Thank you,

[admin]

Hi,

correct, we made a little update to the alias functionality as described here:
https://www.pushsafer.com/en/changelog

Kevin

[DaveDave]

Thank you for the quick response.

I see "2025-06-13 The way Pushsafer sends push notifications has been adjusted so that the alias parameters are only used if they were not submitted via email or API."

Is there a way to regain the function of having individual chimes for different events using the PushSafer app on IOS?

Hi,

correct, we made a little update to the alias functionality as described here:
https://www.pushsafer.com/en/changelog

Kevin

[admin]

you also can use individual sounds with an alias key.
Pass the parameter s within the api or email.

Take a look at the api documentation or if you use our email gateway to send push notifications you can use the email generator in your dashboard > send a notification > Create E-mail address.