Undeliverable - Android Device

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zeiseiwogn
Posts: 2
Joined: 6. Jun 2025, 14:09

Undeliverable - Android Device

Postby zeiseiwogn » 6. Jun 2025, 14:42

Hello,
i get following messagge when i try to send an notification to my Android device.
Undeliverable - Your message has been transmitted to the respective server (Apple, Google, Windows) successfully, but the notification was not delivered to your device.
The permissions would be set that every point is OK.
I tried to use de Webinterface from my account and Email to my API address but nothing works.
I have allready tried to reinstall the app and reconnect the deveice to my account.
One thing is a little bit strange. I dont need to login to my account on de deveice after delete every data and reinstall the app.
For a test a have connected prallel a iPhone, this is working with no problems.

In the history on the deveice i see the message after a refresh, but i dont get any notification.

Device: OnePlus12 with Android 15 and pushsafer-App 3.5.4

Can anyone help me with this issue?

Best Regards,
Christian

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admin
Site Admin
Posts: 1025
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Undeliverable - Android Device

Postby admin » 7. Jun 2025, 17:15

Hi,

please check this faq entry:
https://www.pushsafer.com/de/faq#answer32

Best Regards
Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

zeiseiwogn
Posts: 2
Joined: 6. Jun 2025, 14:09

Re: Undeliverable - Android Device

Postby zeiseiwogn » 10. Jun 2025, 17:16

Hello Kevin,
this settings from FAQ i have already set it.

Best Regards
Christian

User avatar
admin
Site Admin
Posts: 1025
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Undeliverable - Android Device

Postby admin » 11. Jun 2025, 21:42

zeiseiwogn wrote:
10. Jun 2025, 17:16
Hello Kevin,
this settings from FAQ i have already set it.

Best Regards
Christian
I will check the issue! After fixing i provide an update!

Thanks Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

Ulgrif
Posts: 2
Joined: 26. Jun 2025, 21:40

Re: Undeliverable - Android Device

Postby Ulgrif » 26. Jun 2025, 21:44

hi ,
i had the same problem today 6 guest in my group did not receive the notification
could you check it out?
is there an answer from google that we can see where is the problem?

thanks
Ulgrif


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