When using "Answer" in App the answer is not viewable in the Web Dashboard

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netwerkbeheer
Posts: 1
Joined: 14. Oct 2019, 14:00

When using "Answer" in App the answer is not viewable in the Web Dashboard

Postby netwerkbeheer » 14. Oct 2019, 14:02

When i receive an Push notification and i Answer that notification there is nowhere on the web portal an option to look what the use answered to resolve the push notification.

How or where can i see that?

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admin
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Re: When using "Answer" in App the answer is not viewable in the Web Dashboard

Postby admin » 14. Oct 2019, 16:43

Hello,

in the web interface you see the answer, take a look at this image
pushsafer-answer.jpg
pushsafer-answer.jpg (40.66 KiB) Viewed 92 times
Icon yellow = no answer > Press the icon to make a answer
Icon green = answered > Press the icon to read the answer
No Icon = not available

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