URLs not opening on iPhone

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brokenrefrain
Posts: 4
Joined: 31. May 2025, 13:19

URLs not opening on iPhone

Postby brokenrefrain » 31. May 2025, 13:25

Hi, I'm running iOS 18.5 and the latest update of PushSafer from the app store, which looks like it was released yesterday. All of my notifications are configured to contain a URL, which have always opened automatically in Safari upon pressing the notification from the home screen. Starting today, I can't get any of the URLs to open, even by opening the message in the PushSafer app and clicking the link manually.

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admin
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Joined: 1. Dec 2014, 12:41
Location: Germany

Re: URLs not opening on iPhone

Postby admin » 2. Jun 2025, 09:26

please provide some url scheme examples which dont work on your device.

Kevin
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brokenrefrain
Posts: 4
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 2. Jun 2025, 17:32

Hi, for simplicity, I’ve attached screenshots from a test where I’m just pasting a URL into the web interface and hitting send. The resulting message has the issue that I reported, the link cannot be clicked (or even selected/copied from the message).
Attachments
IMG_0093.jpeg
IMG_0093.jpeg (141.77 KiB) Viewed 105 times

brokenrefrain
Posts: 4
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 3. Jun 2025, 14:30

I also installed on a different Apple device and saw the same failure. I just tested mailto: and tel: using the examples from the URL scheme page, and those didn’t work either.

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admin
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Location: Germany

Re: URLs not opening on iPhone

Postby admin » 4. Jun 2025, 16:03

Hi,

I will look into the issue shortly and get back to you.

Best Regards
Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

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brokenrefrain
Posts: 4
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 7. Jun 2025, 11:45

Hi, were you able to replicate the issue? Just making sure it’s not just me. Thank you!

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admin
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Joined: 1. Dec 2014, 12:41
Location: Germany

Re: URLs not opening on iPhone

Postby admin » 7. Jun 2025, 17:13

brokenrefrain wrote:
7. Jun 2025, 11:45
Hi, were you able to replicate the issue? Just making sure it’s not just me. Thank you!
Hello, I can confirm the problem on devices with iOS >= 18.5.
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