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C100E

Posted: 8. Aug 2017, 17:21
by Agarcia607
Camera app has updated and now my camera won't work. Can someone please help me figure it out?

Re: C100E

Posted: 8. Aug 2017, 18:53
by admin
Hi,

i wrote you an email.

Kevin

Re: C100E

Posted: 3. Nov 2017, 23:12
by wengza
Hello,

I purchased/downloaded the DBPower FC iOS app, but I am unable to connect to the C100E. The camera was working fine with the original app DBPower Pro, but I updated my phone and that app is no longer in the app store to download (hence I gave this app a try). I input the IP (I got the IP address logging into the router and checking what IP it assigned the C100E). For User and Password, I used the default that came with the camera (sticker/label) on the camera. When I try to connect to the camera, I get a "Error Camera isnt' reachable" message.


Thanks

Re: C100E

Posted: 3. Nov 2017, 23:29
by admin
Hello,

please contact the support by email, they will help you.

Re: C100E

Posted: 3. Nov 2017, 23:37
by wengza
admin wrote:Hello,

please contact the support by email, they will help you.

Thanks for the quick reply!