Notifications not working after last Android update
-
- Posts: 3
- Joined: 5. Sep 2023, 23:49
Notifications not working after last Android update
I just installed an update of Android in a Samsung Galaxy S21 and notifications stopped working, although I can see them in the Android App. In the App everything seems OK when clicking in "verify permissions" although when opening the App it wants to direct to setup permission to send push notifications. How can IU solve this problem?
- admin
- Site Admin
- Posts: 944
- Joined: 1. Dec 2014, 12:41
- Location: Germany
Re: Notifications not working after last Android update
sorry for the inconvenience! The problem is known and is being fixed. An update will follow shortly.
Regards Kevin
Regards Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
- admin
- Site Admin
- Posts: 944
- Joined: 1. Dec 2014, 12:41
- Location: Germany
Re: Notifications not working after last Android update
Hello,
please excuse the inconvenience caused!
The issue has been resolved and an update has been provided.
When Google has checked and published the update (usually takes 24 hours), the problem is resolved.
Best regards
Kevin Siml
please excuse the inconvenience caused!
The issue has been resolved and an update has been provided.
When Google has checked and published the update (usually takes 24 hours), the problem is resolved.
Best regards
Kevin Siml
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
-
- Posts: 4
- Joined: 7. Sep 2023, 06:35
Re: Notifications not working after last Android update
today 7sep 6h44 GMT , still no notifications ( no sound neither ) on android with app version 3.3.2 ( 'preferences' page 3.3.1 ). Notifications are visible in the list inside the app , but are not making a notification on the android phone UI nor sounds. This is since several days. What about lost number of notifications payed ? When would this working again ?
-
- Posts: 4
- Joined: 7. Sep 2023, 07:25
Re: Notifications not working after last Android update
Also the new version 3.3.3 from 7.9.2023 does not provide any notifications.
Pixel 4a, Android 13, latest from 5.8.2023
Pixel 4a, Android 13, latest from 5.8.2023
- Attachments
-
- Screenshot_20230907-084741.png (89.72 KiB) Viewed 21852 times
- admin
- Site Admin
- Posts: 944
- Joined: 1. Dec 2014, 12:41
- Location: Germany
Re: Notifications not working after last Android update
Hi, please delete and reinstall the app.
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
-
- Posts: 3
- Joined: 5. Sep 2023, 23:49
Re: Notifications not working after last Android update
Kevin, I reinstalled the App as suggested and still no notifications although the messages appear in the log. In the "App Notifications", I am also getting the same message as above saying that all notifications have been blocked and the toggle to enable them is grayed out, so they cannot be activated. Thanks
-
- Posts: 4
- Joined: 7. Sep 2023, 06:35
Re: Notifications not working after last Android update
As of now , i reinstalled the app version 3.3.3 on Android One UI 5.1, but notifications still not working....and strange : in the Android menu 'app-notifications' list (All ) , 'Pushsafer' is not listed , could that be the reason of the bug inside the app !!
Update : it is listed , when 'system apps' are visible ,but the 'notifications' settings are always off, even if you try to put them 'on'
Update : it is listed , when 'system apps' are visible ,but the 'notifications' settings are always off, even if you try to put them 'on'
Last edited by patrick200 on 7. Sep 2023, 09:09, edited 1 time in total.
- admin
- Site Admin
- Posts: 944
- Joined: 1. Dec 2014, 12:41
- Location: Germany
Re: Notifications not working after last Android update
Hello,
an error crept in on Android 13 devices, which I just fixed. The update of the Pushsafer app to version 3.3.4 will be available for download shortly.
I apologize for the inconvenience.
Best regards
Kevin
an error crept in on Android 13 devices, which I just fixed. The update of the Pushsafer app to version 3.3.4 will be available for download shortly.
I apologize for the inconvenience.
Best regards
Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
- admin
- Site Admin
- Posts: 944
- Joined: 1. Dec 2014, 12:41
- Location: Germany
Re: Notifications not working after last Android update
Android Update to 3.3.4 (fixing notification error) is live!
Regards Kevin
Regards Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Who is online
Users browsing this forum: No registered users and 180 guests