Hi @all!
In my API Log I can see that there are >100 Messages send to the same Device late in the afternoon.
Since im shure that there was no Message send to that device from my side I'm confused what those
API calls are. Espacially since there is no entry for "Message ID | Device ID".
If it is a glitch it is an expensive one
No Message or Device ID in API Log
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No Message or Device ID in API Log
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Re: No Message or Device ID in API Log
Hi,
thats not a glitch. The API Log entries without message ids are resended message. I see that you have 5 messages that resendet up to 130 times.
In future i will display resended messages in the api log better.
Regards Kevin
thats not a glitch. The API Log entries without message ids are resended message. I see that you have 5 messages that resendet up to 130 times.
In future i will display resended messages in the api log better.
Regards Kevin
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Re: No Message or Device ID in API Log
Hi Kevin.
I've had the exact same problem, but I had 19000 retries over a couple of days (for what looks like a single message).
The API log page could not even handle displaying the webpage page because it timed out on any device/browser that I used.
I have a few questions to avoid this happening again.
I've had the exact same problem, but I had 19000 retries over a couple of days (for what looks like a single message).
The API log page could not even handle displaying the webpage page because it timed out on any device/browser that I used.
I have a few questions to avoid this happening again.
- - Is there a way to know which message is being retried, so that I can open/cancel it?
- - Why would a message be sent that many times. The API documentation says that retries are in increments of 60s and the expire max time is 10800 seconds, so that should only be 180 retries.
- - If no expire or retries parameters are passed, what is the behaviour? Maximum expire/no expire? No retries if no 'retry' paramater is sent?
- - Can I get generate a new API key, so that at least whatever sent the message can't send another, and I can also use that to identify which device/process sent the messaage because it will fail?
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Re: No Message or Device ID in API Log
This i will fix as soon as possible
open the app on the device or the message list of the device on the pushsafer dashboard stops resending messages using the parameter resend/expire and/or confirm.- Is there a way to know which message is being retried, so that I can open/cancel it?
How often a message was resent, you can see in the app or on the website (open the message)
Thats correctWhy would a message be sent that many times. The API documentation says that retries are in increments of 60s and the expire max time is 10800 seconds, so that should only be 180 retries.
Than the message will not resentIf no expire or retries parameters are passed, what is the behaviour? Maximum expire/no expire? No retries if no 'retry' paramater is sent?
yes you can do it here, at the bottom of this page:Can I get generate a new API key, so that at least whatever sent the message can't send another, and I can also use that to identify which device/process sent the messaage because it will fail?
https://www.pushsafer.com/profile
Regards Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
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