Image missing in the notification

[yabdali]

Hi,
I am using the email gateway to receive notifications on my phone and windows machine. I receive the notifications on both but the images aren't attached/displayed! When I check my GMail account sent folders, the images are attached/displayed just fine. Can you please help? I get those notifications sent by ISPY Agent DVR if this can help in troubleshooting. Thanks

SRbJLyQ.png (94.59 KiB) Viewed 8763 times

[admin]

Hi,

please send an original email message to test[at]pushsafer[dot]com

After that i will check your issue!

Kevin

[yabdali]

Hi,

please send an original email message to test[at]pushsafer[dot]com

After that i will check your issue!

Kevin

Kevin,
I forwarded you the one which I had and also got the test mail configured in agent dvr. I checked my sent items and it shows an email notification was sent to your test account.

Thanks

[admin]

Hi,

the same problem has already been reported by another Pushsafer customer.

Your DVR sends pictures in JFIF format. However, only JPEG, PNG and GIF are supported.

Kind regards