Image missing in the notification

Pushsafer make it easy and safe to get push-notifications in real time on your Android or Windows mobile device, iPhone, iPad and Desktop!

Mit Pushsafer kann man in Echtzeit, einfach und sicher, Push-Benachrichtigungen auf sein iPhone, iPad, Android oder Windows Gerät sowie auf den Desktop senden lassen!

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yabdali
Posts: 2
Joined: 30. Oct 2022, 20:02

Image missing in the notification

Postby yabdali » 30. Oct 2022, 20:18

Hi,
I am using the email gateway to receive notifications on my phone and windows machine. I receive the notifications on both but the images aren't attached/displayed! When I check my GMail account sent folders, the images are attached/displayed just fine. Can you please help? I get those notifications sent by ISPY Agent DVR if this can help in troubleshooting. Thanks
SRbJLyQ.png
SRbJLyQ.png (94.59 KiB) Viewed 6019 times

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admin
Site Admin
Posts: 947
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Image missing in the notification

Postby admin » 30. Oct 2022, 20:33

Hi,

please send an original email message to test[at]pushsafer[dot]com

After that i will check your issue!

Kevin
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yabdali
Posts: 2
Joined: 30. Oct 2022, 20:02

Re: Image missing in the notification

Postby yabdali » 31. Oct 2022, 10:10

admin wrote:
30. Oct 2022, 20:33
Hi,

please send an original email message to test[at]pushsafer[dot]com

After that i will check your issue!

Kevin
Kevin,
I forwarded you the one which I had and also got the test mail configured in agent dvr. I checked my sent items and it shows an email notification was sent to your test account.

Thanks

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admin
Site Admin
Posts: 947
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Image missing in the notification

Postby admin » 31. Oct 2022, 15:02

Hi,

the same problem has already been reported by another Pushsafer customer.

Your DVR sends pictures in JFIF format. However, only JPEG, PNG and GIF are supported.

Kind regards
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