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critical alert not working fully

Posted: 10. Jul 2022, 19:11
by cwinkler@vme.de
Hi,

I tried to configure and use the critical alert feature on IOS (so I get a notification alarm sound although the phone is in silent mode).

however, the App asks me to allow critical alarms in the settings, but I don't have that option in the IOS settings for the App (as it is displayed in the screenshot on the website for this)

If I send the critical alarm to my phone, I get a normal notification (silent) and only after opening the App it plays the critical alarm sound. But this obviously does not make sense anymore then...

Did IOS change anything, so it does not work anymore?
I use 15.5

kind regards
Christoph

Re: critical alert not working fully

Posted: 11. Jul 2022, 07:23
by admin
Hi Christoph,

please try to reinstall the app! That should solve the issue.

Regards Kevin

Re: critical alert not working fully

Posted: 11. Jul 2022, 08:01
by cwinkler@vme.de
works after new install. thanks

Re: critical alert not working fully

Posted: 11. Jul 2022, 14:58
by admin
cwinkler@vme.de wrote:
11. Jul 2022, 08:01
works after new install. thanks
:D