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Device not receiving notification

Posted: 23. Dec 2021, 13:02
by gtamaki
I have a few devices and I've created a few device groups. The API log says message was sent but only one of the devices seems to receive the notification, the other not. If I send a notification for d=a (all), all the device receive the notification. Any clue?

Re: Device not receiving notification

Posted: 24. Dec 2021, 11:48
by admin
gtamaki wrote:
23. Dec 2021, 13:02
I have a few devices and I've created a few device groups. The API log says message was sent but only one of the devices seems to receive the notification, the other not. If I send a notification for d=a (all), all the device receive the notification. Any clue?
Please send an email to the support with your code to send a notification with a group.
I will check the issue!

Kevin

Re: Device not receiving notification

Posted: 24. Dec 2021, 11:48
by admin
gtamaki wrote:
23. Dec 2021, 13:02
I have a few devices and I've created a few device groups. The API log says message was sent but only one of the devices seems to receive the notification, the other not. If I send a notification for d=a (all), all the device receive the notification. Any clue?
Please send an email to the support with your code to send a notification with a group.
I will check the issue!

Kevin