Guest-Login not possible for new account
Posted: 4. Jun 2021, 15:20
Hi,
First I want to thank you for this great feature, so many possibilities!
Working with it I encountered following problem. Not sure if I'm dumb or what the reason is.
Problem:
I set up a test account and reqistered two devices as guests (my Android mobile, a friends Iphone). Now I set up a new account which will be the commercial account. Neither my Android mobile or the iphone are able to connect to this account by scanning a guest QR code or tipping in the guest string. The Pushsafer app is just showing "Please wait ..." forever and the devices never get registered to the account and do not show up on the "Registered devices" list.
Tried to delete cache, reinstall the app, restart mobiles...
Can someone give me a hint about whats happening here? Anyone with the same problem?
Thanks for your support
Cheers
Raphael
First I want to thank you for this great feature, so many possibilities!
Working with it I encountered following problem. Not sure if I'm dumb or what the reason is.
Problem:
I set up a test account and reqistered two devices as guests (my Android mobile, a friends Iphone). Now I set up a new account which will be the commercial account. Neither my Android mobile or the iphone are able to connect to this account by scanning a guest QR code or tipping in the guest string. The Pushsafer app is just showing "Please wait ..." forever and the devices never get registered to the account and do not show up on the "Registered devices" list.
Tried to delete cache, reinstall the app, restart mobiles...
Can someone give me a hint about whats happening here? Anyone with the same problem?
Thanks for your support
Cheers
Raphael