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Delete messages fom app

Posted: 11. Jan 2019, 07:17
by mjpol1942
Good morning, since the android application does not erase the received messages, it does the whole process but they are not deleted

Re: Delete messages fom app

Posted: 11. Jan 2019, 11:58
by admin
Hello,

for me all works fine. Can you discribe your issue a little more.

Do youhave a connection to the internet? It is stable!

Kevin

Re: Delete messages fom app

Posted: 11. Jan 2019, 12:22
by mjpol1942
I describe the steps I take, select the messages I want to delete, click on the garbage icon, ask for confirmation of all or selected ones, click on any of the options, ask me for confirmation and pulse again, reload the screen and return to appear all the messages, if I do it one by one the same thing happens, it does not erase any, it happens to me as much with wifi as with 4g, from the pc I can eliminate them without problems

Re: Delete messages fom app

Posted: 11. Jan 2019, 12:58
by admin
Please try the following:

1. Logout
2. Login into the APP
3. try again

if this not work

1. Delete the APP
2. install it again
3. Login
4. try again to delete messages

Kevin