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App Showing "Please Wait"

Posted: 28. Jul 2018, 11:45
by mypushsafer
Hi

On the Pushsafer app for Android (Oreo Samsung Galaxy 9+) - PushSafer use to work really well. However recently I would (and still do) receive notifications however when I click on the notfication and / or open PushSafer the Notificaiton list just says "Please wait ..."

1. Not the network as I am typing this on Wifi , tested on 4G as well
2. Rebooted device many times
3. Uninstalled PushSafer App and reinstalled

Still keep getting the "Please wait" I can go to settings I can click on search - just can't do the most important thing .... See my notifications.

Any ideas?

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 12:16
by admin
Hello,

please login into your pushsafer dashboard and open the messages for your galaxy 9+
and delete all message with the following character in it!
Zwischenablage01.jpg
Zwischenablage01.jpg (1.5 KiB) Viewed 16617 times
Please send a feedback if this solve the issue.

Kevin

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 15:44
by mypushsafer
Ok maybe I am just being an idiot,
I logged into my pushsafer account on the web. I can't seem to find where I go into that specific devices inbox on the web to delete the messages? Could you please point me to the right area.

As for on the client - I can't do this as I have no access to the inbox I get stuck on "Please wait...."

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 15:44
by mypushsafer
NV Mind Found it !

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 15:54
by mypushsafer
Deleting that Char worked.

Is it not being processed correctly?

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 16:32
by admin
Hi,

a ETX (EndOfText) ASCII character broked displaying the messages.

I solve the issue > can you try again and give a feedback!

Thanks Kevin

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 16:43
by mypushsafer
Nope client still "crashes" - Please wait ..... as amazon would say bee bop bee bop ... :lol: :lol:

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 16:45
by mypushsafer
To be exact here is what pops up on the Dashboard but not the client:
xxxx INFO

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 16:53
by mypushsafer
No to sure what it is doing now but the system I am creating the event with uses variables to pass the data it needs in the email in this format:
xxx INFO
$$REPS[10][5]$$ Alarm $$LCTR$$: $$ALMS[x]$$
$$REPE$$

xxxx INFO
$$REPS[32][0]$$ $$SENN[x]$$ : $$SENV[x]$$
$$REPE$$
What I get now is:
xxxx INFO


xxxxx INFO
But the data is not there ??

Re: App Showing "Please Wait"

Posted: 28. Jul 2018, 16:59
by admin
i send you a private message over the board.
Please follow the instructions.

Kevin