Pushsafer.com Board / Forum

hermlam wrote:Hi,
I have the same problem as I posted on jan. 19th. I don't receive messages anymore since feb. 22th, 16:30.

The last deploy problem was solved by re-installing the app, but I'll will wait, so you can do the investigation.
I'm using the Windows Phone app.

Thanks,
Herman

Hi Herman,

can you send a notification please. I will track the call for evaluation.

Thanks Kevin

hermlam wrote:Hi Kevin,
Done.

Herman

Hi Herman,

here the log:

Code: Select all

HTTP/1.1 410 Gone
Content-Length: 0
X-WNS-NOTIFICATIONSTATUS: dropped
X-WNS-STATUS: dropped
X-WNS-ERROR-DESCRIPTION: Expired channel URL

It means, that your device can not receive push notifications with my app.
Do you made any changes to your device! Updates!?!?!

Currently you have to reinstall the app, but i will try to fix the win 10 app as soon as possible.

Thanks Kevin

hermlam wrote:Hi Kevin,

Thanks.
Updates? Yes, probably, updates are coming in a few times a week.

I will do a re-install.

Herman

I use Pushsafer myself with a Windows 10 Phone and Windows 10 Desktop PC> there are so far no problems. Even other customers have not been troubled by problems. But i will solve the issue!

Kevin

you also can try this
- open Client App
- go to preferences
- scroll down and logout
- login again, should fix the issue

Kevin

Pushsafer.com Board / Forum

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