Undeliverable

Pushsafer make it easy and safe to get push-notifications in real time on your Android or Windows mobile device, iPhone, iPad and Desktop!

Mit Pushsafer kann man in Echtzeit, einfach und sicher, Push-Benachrichtigungen auf sein iPhone, iPad, Android oder Windows Gerät sowie auf den Desktop senden lassen!

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hermlam
Posts: 6
Joined: 19. Jan 2017, 07:45

Undeliverable

Postby hermlam » 28. Feb 2017, 07:25

Hi,
I have the same problem as I posted on jan. 19th. I don't receive messages anymore since feb. 22th, 16:30.

The last deploy problem was solved by re-installing the app, but I'll will wait, so you can do the investigation.
I'm using the Windows Phone app.

Thanks,
Herman

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admin
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Posts: 596
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Undeliverable

Postby admin » 28. Feb 2017, 08:33

hermlam wrote:Hi,
I have the same problem as I posted on jan. 19th. I don't receive messages anymore since feb. 22th, 16:30.

The last deploy problem was solved by re-installing the app, but I'll will wait, so you can do the investigation.
I'm using the Windows Phone app.

Thanks,
Herman
Hi Herman,

can you send a notification please. I will track the call for evaluation.

Thanks Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

hermlam
Posts: 6
Joined: 19. Jan 2017, 07:45

Re: Undeliverable

Postby hermlam » 28. Feb 2017, 08:54

Hi Kevin,
Done.

Herman

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admin
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Posts: 596
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Undeliverable

Postby admin » 28. Feb 2017, 09:18

hermlam wrote:Hi Kevin,
Done.

Herman
Hi Herman,

here the log:

Code: Select all

HTTP/1.1 410 Gone
Content-Length: 0
X-WNS-NOTIFICATIONSTATUS: dropped
X-WNS-STATUS: dropped
X-WNS-ERROR-DESCRIPTION: Expired channel URL
It means, that your device can not receive push notifications with my app.
Do you made any changes to your device! Updates!?!?!

Currently you have to reinstall the app, but i will try to fix the win 10 app as soon as possible.

Thanks Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

hermlam
Posts: 6
Joined: 19. Jan 2017, 07:45

Re: Undeliverable

Postby hermlam » 28. Feb 2017, 09:20

Hi Kevin,

Thanks.
Updates? Yes, probably, updates are coming in a few times a week.

I will do a re-install.

Herman

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admin
Site Admin
Posts: 596
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Undeliverable

Postby admin » 28. Feb 2017, 10:23

hermlam wrote:Hi Kevin,

Thanks.
Updates? Yes, probably, updates are coming in a few times a week.

I will do a re-install.

Herman
I use Pushsafer myself with a Windows 10 Phone and Windows 10 Desktop PC> there are so far no problems. Even other customers have not been troubled by problems. But i will solve the issue!

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

User avatar
admin
Site Admin
Posts: 596
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Undeliverable

Postby admin » 28. Feb 2017, 11:14

you also can try this
- open Client App
- go to preferences
- scroll down and logout
- login again, should fix the issue

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10


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