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PushSafer not displying message text

Posted: 24. Jan 2017, 23:09
by jsolos
HI,
I'm running PushSafer App v1.0.5 on Android 4.4.2. I'm getting the push but I can't see any text or title for each message in the app. It shows the title in the android notifier, but when I open the app, I just see the icons for each message. No title, no text. I can see the full message in the dashboard so I know it's getting sent OK.

Any suggestions. Would like to know this works before I spend money to buy more messages.

Thanks!

Re: PushSafer not displying message text

Posted: 25. Jan 2017, 10:27
by admin
Hello,

can you provide a screenshot! From an notification and the apps startpage.

How you send a notification! eMail, API, URL?

Kevin

Re: PushSafer not displying message text

Posted: 25. Jan 2017, 23:44
by jsolos
Hi Kevin,
Thanks for the follow up. I was sending test messages from the dashboard and from HomeGenie. I can see messages sent i the console. Still wasn't working this morning. No notifiers and I could only see the icons in the list of messages on the phone. (Sorry didn't get a screen shot at the time)

After a Google+ update this afternoon, it seems to work now. Don't know if it's a coincidence or the update fixed it. I'll buy some extra messages and keep playing with it. I'll let you know if the problem pops up again.

Thanks!

Re: PushSafer not displying message text

Posted: 26. Jan 2017, 07:43
by admin
OK, I'm waiting for an answer from you.

Kevin

Re: PushSafer not displying message text

Posted: 31. Jan 2017, 14:11
by jsolos
Hi, the problem started again yesterday. Notifications and messages in app are blank. I also noticed the settings screen is blank too. Here are some screen shots.

Re: PushSafer not displying message text

Posted: 31. Jan 2017, 14:46
by admin
Hi,
i think its an android app issue, what android version you have?
I see: Android 4.4.2
I will check this!

You can try to make a force quit, and start the app again!

Kevin

Re: PushSafer not displying message text

Posted: 31. Jan 2017, 21:44
by jsolos
Force stopped worked. But I deleted a bunch of messages from the console first. That might have helped too. I had tried a force stop last time and it didn't work.

let me know what you find or if you need more debug info. Apart from that little issue, I like the app.

Re: PushSafer not displying message text

Posted: 4. Feb 2017, 10:11
by admin
Were embedded images in your deleted messages?
Kevin