PushSafer not displying message text

Pushsafer make it easy and safe to get push-notifications in real time on your Android or Windows mobile device, iPhone, iPad and Desktop!

Mit Pushsafer kann man in Echtzeit, einfach und sicher, Push-Benachrichtigungen auf sein iPhone, iPad, Android oder Windows Gerät sowie auf den Desktop senden lassen!

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jsolos

PushSafer not displying message text

Postby jsolos » 24. Jan 2017, 23:09

HI,
I'm running PushSafer App v1.0.5 on Android 4.4.2. I'm getting the push but I can't see any text or title for each message in the app. It shows the title in the android notifier, but when I open the app, I just see the icons for each message. No title, no text. I can see the full message in the dashboard so I know it's getting sent OK.

Any suggestions. Would like to know this works before I spend money to buy more messages.

Thanks!

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admin
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Re: PushSafer not displying message text

Postby admin » 25. Jan 2017, 10:27

Hello,

can you provide a screenshot! From an notification and the apps startpage.

How you send a notification! eMail, API, URL?

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

jsolos

Re: PushSafer not displying message text

Postby jsolos » 25. Jan 2017, 23:44

Hi Kevin,
Thanks for the follow up. I was sending test messages from the dashboard and from HomeGenie. I can see messages sent i the console. Still wasn't working this morning. No notifiers and I could only see the icons in the list of messages on the phone. (Sorry didn't get a screen shot at the time)

After a Google+ update this afternoon, it seems to work now. Don't know if it's a coincidence or the update fixed it. I'll buy some extra messages and keep playing with it. I'll let you know if the problem pops up again.

Thanks!
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admin
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Re: PushSafer not displying message text

Postby admin » 26. Jan 2017, 07:43

OK, I'm waiting for an answer from you.

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

jsolos

Re: PushSafer not displying message text

Postby jsolos » 31. Jan 2017, 14:11

Hi, the problem started again yesterday. Notifications and messages in app are blank. I also noticed the settings screen is blank too. Here are some screen shots.
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admin
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Re: PushSafer not displying message text

Postby admin » 31. Jan 2017, 14:46

Hi,
i think its an android app issue, what android version you have?
I see: Android 4.4.2
I will check this!

You can try to make a force quit, and start the app again!

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

jsolos

Re: PushSafer not displying message text

Postby jsolos » 31. Jan 2017, 21:44

Force stopped worked. But I deleted a bunch of messages from the console first. That might have helped too. I had tried a force stop last time and it didn't work.

let me know what you find or if you need more debug info. Apart from that little issue, I like the app.

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admin
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Re: PushSafer not displying message text

Postby admin » 4. Feb 2017, 10:11

Were embedded images in your deleted messages?
Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10


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