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Undelivarable

Posted: 19. Jan 2017, 07:49
by hermlam
Hi,
After a few months usage, with everyday messages, my Pushsafer suddenly (since jan 17) stops receiving.
In de website I see lot of messages with status 'Undeliverable'.

Please help,
Thanks,
Herman

Re: Undelivarable

Posted: 19. Jan 2017, 11:46
by admin
hermlam wrote:Hi,
After a few months usage, with everyday messages, my Pushsafer suddenly (since jan 17) stops receiving.
In de website I see lot of messages with status 'Undeliverable'.

Please help,
Thanks,
Herman
Do you solve the issue by your self.
I've seen that your device receives push-notifications correctly.

Kevin

Re: Undelivarable

Posted: 20. Jan 2017, 08:01
by hermlam
Hi Kevin,

I did a reinstall of the app. And 5 minutes later I received pushes again.
But of this is the right solution?

Herman

Re: Undelivarable

Posted: 20. Jan 2017, 09:21
by admin
hermlam wrote:Hi Kevin,

I did a reinstall of the app. And 5 minutes later I received pushes again.
But of this is the right solution?

Herman
It is difficult to locate the issue now because the app has been reinstalled. But if it works now, all is well. If you went in the same issue again, please inform me.

Kevin