Answer is recived, but slow on Android device.

[FDA-Support]

Hi

When I receive a push message, that I need to reply on, when I press the button on the Phone, I receive the reply in the backend fast, but it take some time (5-10 sec) before the app, can be used again. I look like the app is frozen, until the is a reply from the push saver server that the message is received.
Is there anything I can do to speed up the app?

/FDA-Support

[admin]

Is the problem still occurring?

We were the victim of a DDOS attack, which has already been mitigated. The problem may have been related to that.

I'm not currently experiencing any restrictions or performance issues.


Regards, Kevin

[FDA-Support]

Hi. I have recorded a video of the problem, that might have something to do with the servers, but I'm not sure.

https://www.youtube.com/watch?v=XreE_uQom5U

It has been recorded on the 3. may 2025

I hope that you are able to see the tabs on the screen, and the time, before I can take the next step.

Regards
FDA-Support

[admin]

At what time and time zone did this happen?
I just tested everything (iOS + Android), and every response was registered in under 1 second.

[FDA-Support]

Hi, I have just done the test now again. the time is 15:32 UTC +2 (summer time) western Europe timezone

[FDA-Support]

I did at test today at 15:32 western Europe time (UTC+2 sommer time) where the problem was pressent.

Best regards
FDA-Support

[admin]

Hi,

i also test it again. Works like charme!

https://www.youtube.com/shorts/EfCDjmoo3Fo

Is your internet connection unstable? The reply function is synchronous, so the app requires a response from the server before you can use it again.

I can change this to asynchronous in an update. However, if your internet connection is weak, the reply may not be saved correctly.

Best Regards Kevin

[FDA-Support]

Hi

The internet connection is a 1G/1G fiber When I'm home, and 5G When I"m out.

It have always done that, in the time I have used it, so it has not builing up in time.

I May just live with it

Mvh
FDA-Support