Not getting background notifications

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BarelyLit
Posts: 2
Joined: 4. Mar 2025, 21:46

Not getting background notifications

Postby BarelyLit » 4. Mar 2025, 21:50

I have the android app on a Samsung S23

I have disabled adaptive battery, i have set all the permissions in the app, i have allowed the app over other apps, I have done the following from another thread:

You can try
Check Battery Optimization Settings:
Go to Settings > Apps > See all apps.
Find and select the app in question.
Tap Battery > Battery optimization.
Ensure that the app is not set to be optimized. Set it to “Not optimized” if necessary.
Check App Notifications Settings:
Go to Settings > Apps > See all apps.
Select the app for which notifications are not working.
Tap Notifications and ensure that notifications are enabled.
Verify Notification Channels:
Some apps use specific notification channels that can be individually managed.
Go to Settings > Apps > See all apps > select the app > Notifications.
Ensure that all relevant channels are enabled.

Still, i only get notifications if the app is open, and when i open it EACH time it looks like it is fresh logging in.

Even if i have the app open, new notifications dont hit the top of the list till i hit refresh button

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admin
Site Admin
Posts: 994
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Not getting background notifications

Postby admin » 4. Mar 2025, 22:45

Which Android Version and Samsung UI Version you have?

Kevin
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BarelyLit
Posts: 2
Joined: 4. Mar 2025, 21:46

Re: Not getting background notifications

Postby BarelyLit » 5. Mar 2025, 12:56

I have

Android 14
One UI 6.1

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admin
Site Admin
Posts: 994
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Not getting background notifications

Postby admin » 6. Mar 2025, 09:25

BarelyLit wrote:
5. Mar 2025, 12:56
I have

Android 14
One UI 6.1
I will check the issue as soon as possible and if necessary i will provide an update.

Thanks Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10


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