Notifications not working after last Android update

[sjaakk]

Push notifications still not working with version 3.3.4 on android 13, one ui 5.1. Settings double checked, app removed and installed again, still no pushnotofication even though the message is received in the app. No problems on iPhone with the same message.

[admin]

Push notifications still not working with version 3.3.4 on android 13, one ui 5.1. Settings double checked, app removed and installed again, still no pushnotofication even though the message is received in the app. No problems on iPhone with the same message.

Please write an email to our support, with your username and device id. We will check the issue.

Kevin

[admin]

Push notifications still not working with version 3.3.4 on android 13, one ui 5.1. Settings double checked, app removed and installed again, still no pushnotofication even though the message is received in the app. No problems on iPhone with the same message.

Hi,

Since you haven't contacted me again, I'm assuming that everything is working as it should now! Is that correct?

Regards Kevin

[sjaakk]

3.4.4 does not solve the problem on Samsung A52s with android 13, one ui 5.1 and safety patch August 1 2023. Reinstall soes not hemp and all settings are double checked.

[admin]

3.4.4 does not solve the problem on Samsung A52s with android 13, one ui 5.1 and safety patch August 1 2023. Reinstall soes not hemp and all settings are double checked.

Hi,

for me and many other Samsung Android 13 One UI 5.1 Users all works fine. I see all notification settings and can send and receive push notifications to my Samsung Galaxy device. No problems ...

Screenshot_20230916_161335_Settings.jpg (43.08 KiB) Viewed 61154 times

Screenshot_20230916_161349_Settings.jpg (33.18 KiB) Viewed 61154 times

Screenshot_20230916_161359_Settings.jpg (46.99 KiB) Viewed 61154 times

Screenshot_20230916_161408_Settings.jpg (36.69 KiB) Viewed 61154 times

Screenshot_20230916_161323_Settings.jpg (35.03 KiB) Viewed 61153 times

[BorusseKS]

Also bei mir läuft die App nicht seit den letzten beiden Updates.

Wenn ich die App starte, kommen die Meldung an. Öfter schließt sich die App auch einfach.
Handy ist ein Samsung S22 Ultra

So for me the app does not run since the last two updates.

When I start the app, the message appears. More often the app just closes.
Phone is a Samsung S22 Ultra

[BorusseKS]

Schade das niemand eine Lösung hat.

[admin]

Hallo,

ich arbeite daran! Eine negative Bewertung im AppStore hilft dabei auch nicht!

Der Fehler tritt scheinbar nur bei Samsung Galaxy S22 Ultra auf.
Ich habe hier ein Testgerät Samsung Galaxy A32 5G mit Android 13 und OneUi 5.1, welches problemlos funktioniert.

Ich werde das Problem finden und beheben, es braucht aber etwas Zeit!

Viele Grüße
Kevin

[FDA-Support]

The problem with the missing notifications is also a problem on the OnePlus 11. just for info

[admin]

The problem with the missing notifications is also a problem on the OnePlus 11. just for info

which Android version is running on this device?