Http Error 500 error after browser-login

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cstcks
Posts: 2
Joined: 9. Jan 2020, 09:16

Http Error 500 error after browser-login

Postby cstcks » 9. Jan 2020, 09:34

Hi all,

today i tried to login to my pushsafer web site account to manage my devices. But after the login i always got an http 500 error. I tried several browsers (IE, Firefox and Chrome) with no success. Deleting temporary website data also didn't solve the problem.

What can i do? :?

Best regards

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admin
Site Admin
Posts: 577
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Http Error 500 error after browser-login

Postby admin » 9. Jan 2020, 11:40

all works fine, i tried the login in all browsers (chrome, firefox, IE).
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TontonGuillaume
Posts: 5
Joined: 20. Dec 2019, 17:12

Re: Http Error 500 error after browser-login

Postby TontonGuillaume » 9. Jan 2020, 13:29

Same thing, error 500 on chrome and safari

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admin
Site Admin
Posts: 577
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Http Error 500 error after browser-login

Postby admin » 9. Jan 2020, 14:49

1. Close pushsafer website!
2. delete browser cache, browser history and personal data
3. restart browser
4. login again

Do you see the error only after login or on other pages.

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

TontonGuillaume
Posts: 5
Joined: 20. Dec 2019, 17:12

Re: Http Error 500 error after browser-login

Postby TontonGuillaume » 9. Jan 2020, 15:04

It doesn't change anything. I just try on mobile, with chrome safari, same error and on safari it's a blank page.
I ask to two people to try, same error for them.

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admin
Site Admin
Posts: 577
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Http Error 500 error after browser-login

Postby admin » 9. Jan 2020, 18:41

i have reproduced the error and fied them. Now you can login with email again!
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

cstcks
Posts: 2
Joined: 9. Jan 2020, 09:16

Re: Http Error 500 error after browser-login

Postby cstcks » 9. Jan 2020, 20:15

Thank you for your reply!

i thougt i deleted my browser cache and cookies yet. But now, after deleting it again, my login now works properly and as expected. :D

Trank you very much for your Answer!

Best regards


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