URLs not opening on iPhone

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brokenrefrain
Posts: 5
Joined: 31. May 2025, 13:19

URLs not opening on iPhone

Postby brokenrefrain » 31. May 2025, 13:25

Hi, I'm running iOS 18.5 and the latest update of PushSafer from the app store, which looks like it was released yesterday. All of my notifications are configured to contain a URL, which have always opened automatically in Safari upon pressing the notification from the home screen. Starting today, I can't get any of the URLs to open, even by opening the message in the PushSafer app and clicking the link manually.

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admin
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Re: URLs not opening on iPhone

Postby admin » 2. Jun 2025, 09:26

please provide some url scheme examples which dont work on your device.

Kevin
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brokenrefrain
Posts: 5
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 2. Jun 2025, 17:32

Hi, for simplicity, I’ve attached screenshots from a test where I’m just pasting a URL into the web interface and hitting send. The resulting message has the issue that I reported, the link cannot be clicked (or even selected/copied from the message).
Attachments
IMG_0093.jpeg
IMG_0093.jpeg (141.77 KiB) Viewed 126079 times

brokenrefrain
Posts: 5
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 3. Jun 2025, 14:30

I also installed on a different Apple device and saw the same failure. I just tested mailto: and tel: using the examples from the URL scheme page, and those didn’t work either.

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admin
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Re: URLs not opening on iPhone

Postby admin » 4. Jun 2025, 16:03

Hi,

I will look into the issue shortly and get back to you.

Best Regards
Kevin
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brokenrefrain
Posts: 5
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 7. Jun 2025, 11:45

Hi, were you able to replicate the issue? Just making sure it’s not just me. Thank you!

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admin
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Re: URLs not opening on iPhone

Postby admin » 7. Jun 2025, 17:13

brokenrefrain wrote:
7. Jun 2025, 11:45
Hi, were you able to replicate the issue? Just making sure it’s not just me. Thank you!
Hello, I can confirm the problem on devices with iOS >= 18.5.
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brokenrefrain
Posts: 5
Joined: 31. May 2025, 13:19

Re: URLs not opening on iPhone

Postby brokenrefrain » 17. Jun 2025, 17:29

Hi, just checking in, do you think a fix is possible?

If it will take a while to complete, is it possible to release a short term fix where a user can open the message in the app and click the link by hand, or even just select and copy so that it can be pasted into a browser?

Thanks!

Vomera
Posts: 1
Joined: 23. Jul 2025, 19:50

Re: URLs not opening on iPhone

Postby Vomera » 23. Jul 2025, 19:54

I have this issue also, since 18.x (dont know which version it started not working)
When i go to the settings of pushsafer and choose for internal browser, then it works fine. It will open the link (in the internal browser from pushsafer). Also url schemes to shortcuts are working also.
If i change the setting to External browser, nothing works anymore. Even shortcuts from ios doesnt work.
I tried with an other browser (chrome) and make that default in IOS, even there the url scheme is not working.

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admin
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Re: URLs not opening on iPhone

Postby admin » 14. Aug 2025, 11:47

Today I fixed the problem.
I'm releasing an update to the App Store, which will be available soon.

Kevin
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