URLs not opening on iPhone
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brokenrefrain
- Posts: 5
- Joined: 31. May 2025, 13:19
URLs not opening on iPhone
Hi, I'm running iOS 18.5 and the latest update of PushSafer from the app store, which looks like it was released yesterday. All of my notifications are configured to contain a URL, which have always opened automatically in Safari upon pressing the notification from the home screen. Starting today, I can't get any of the URLs to open, even by opening the message in the PushSafer app and clicking the link manually.
- admin
- Site Admin
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- Joined: 1. Dec 2014, 12:41
Re: URLs not opening on iPhone
please provide some url scheme examples which dont work on your device.
Kevin
Kevin
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Pushsafer.com Website - iOS - Android - Windows 10
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brokenrefrain
- Posts: 5
- Joined: 31. May 2025, 13:19
Re: URLs not opening on iPhone
Hi, for simplicity, I’ve attached screenshots from a test where I’m just pasting a URL into the web interface and hitting send. The resulting message has the issue that I reported, the link cannot be clicked (or even selected/copied from the message).
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brokenrefrain
- Posts: 5
- Joined: 31. May 2025, 13:19
Re: URLs not opening on iPhone
I also installed on a different Apple device and saw the same failure. I just tested mailto: and tel: using the examples from the URL scheme page, and those didn’t work either.
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Re: URLs not opening on iPhone
Hi,
I will look into the issue shortly and get back to you.
Best Regards
Kevin
I will look into the issue shortly and get back to you.
Best Regards
Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
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brokenrefrain
- Posts: 5
- Joined: 31. May 2025, 13:19
Re: URLs not opening on iPhone
Hi, were you able to replicate the issue? Just making sure it’s not just me. Thank you!
- admin
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Re: URLs not opening on iPhone
Hello, I can confirm the problem on devices with iOS >= 18.5.brokenrefrain wrote: ↑7. Jun 2025, 11:45Hi, were you able to replicate the issue? Just making sure it’s not just me. Thank you!
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
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brokenrefrain
- Posts: 5
- Joined: 31. May 2025, 13:19
Re: URLs not opening on iPhone
Hi, just checking in, do you think a fix is possible?
If it will take a while to complete, is it possible to release a short term fix where a user can open the message in the app and click the link by hand, or even just select and copy so that it can be pasted into a browser?
Thanks!
If it will take a while to complete, is it possible to release a short term fix where a user can open the message in the app and click the link by hand, or even just select and copy so that it can be pasted into a browser?
Thanks!
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Vomera
- Posts: 1
- Joined: 23. Jul 2025, 19:50
Re: URLs not opening on iPhone
I have this issue also, since 18.x (dont know which version it started not working)
When i go to the settings of pushsafer and choose for internal browser, then it works fine. It will open the link (in the internal browser from pushsafer). Also url schemes to shortcuts are working also.
If i change the setting to External browser, nothing works anymore. Even shortcuts from ios doesnt work.
I tried with an other browser (chrome) and make that default in IOS, even there the url scheme is not working.
When i go to the settings of pushsafer and choose for internal browser, then it works fine. It will open the link (in the internal browser from pushsafer). Also url schemes to shortcuts are working also.
If i change the setting to External browser, nothing works anymore. Even shortcuts from ios doesnt work.
I tried with an other browser (chrome) and make that default in IOS, even there the url scheme is not working.
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- Site Admin
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Re: URLs not opening on iPhone
Today I fixed the problem.
I'm releasing an update to the App Store, which will be available soon.
Kevin
I'm releasing an update to the App Store, which will be available soon.
Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
Pushsafer EN: You like Service and Support! Then we look forward to your review!
Pushsafer.com Website - iOS - Android - Windows 10
