Device not receiving notification

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gtamaki
Posts: 1
Joined: 23. Dec 2021, 12:57

Device not receiving notification

Postby gtamaki » 23. Dec 2021, 13:02

I have a few devices and I've created a few device groups. The API log says message was sent but only one of the devices seems to receive the notification, the other not. If I send a notification for d=a (all), all the device receive the notification. Any clue?

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admin
Site Admin
Posts: 804
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Device not receiving notification

Postby admin » 24. Dec 2021, 11:48

gtamaki wrote:
23. Dec 2021, 13:02
I have a few devices and I've created a few device groups. The API log says message was sent but only one of the devices seems to receive the notification, the other not. If I send a notification for d=a (all), all the device receive the notification. Any clue?
Please send an email to the support with your code to send a notification with a group.
I will check the issue!

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10

User avatar
admin
Site Admin
Posts: 804
Joined: 1. Dec 2014, 12:41
Location: Germany

Re: Device not receiving notification

Postby admin » 24. Dec 2021, 11:48

gtamaki wrote:
23. Dec 2021, 13:02
I have a few devices and I've created a few device groups. The API log says message was sent but only one of the devices seems to receive the notification, the other not. If I send a notification for d=a (all), all the device receive the notification. Any clue?
Please send an email to the support with your code to send a notification with a group.
I will check the issue!

Kevin
Pushsafer DE: Dir gefällt Service und Support! Dann freuen wir uns auf deine Bewertung!
Pushsafer EN: You like Service and Support! Then we look forward to your review!

Pushsafer.com Website - iOS - Android - Windows 10


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